Insight provides training and consulting services for stakeholder consultation.

With any social activity there are a number of stakeholders including clients, service providers, and other stakeholders who are impacted by the activity. Stakeholder consultation occurs through a number of channels including:

• literature reviews (of academic and non-academic literature, previous work, documents and resources),

• qualitative research (including interviews and focus groups), and

• quantitative research (including surveys, data science and statistics).

Every project has its own characteristics and choice of methodologies, but a standard approach involves:

• Initial client meetings to discuss project objectives and deliverables, and logistics. This results in the development and approval of a Project Plan.

• Literature reviews and discussion with Subject Matter Experts to obtain a thorough understanding of the context for this specific project and relevant research methodologies, and to review the characteristics of similar recent projects.

• The development and piloting of data collection instruments (discussion guides and survey questionnaires).

• Main data collection (using a wide range of communication mediums including face-to-face, online, telephone, and mail)

• Data preparation and analysis (qualitative and quantitative)

• Reporting (including development of a draft report, obtaining client feedback, and report revision)

Such a project involves regular meetings and communication with the client to discuss milestones met, and strategies for addressing obstacles encountered.

Insight has over 30 years of experience working in a research setting and teaching research methodologies (at the University of Queensland, Queensland University of Technology, Griffith University, Stanford University USA, McGill University Canada, and for industry, government, and non-government organizations). Insight is a Company Partner of the Research Society, and Insight CEO, Dr Mark Griffin, is a Qualification Professional Researcher with the Society.

Insight provides consulting and training services in stakeholder consultation.

See details about our current work.

See details about the training we deliver in Social Research, Stakeholder Consultation with Service Clients, and Stakeholder Consultation with Service Providers through a Registered Training Organization (coming soon).